1 reviews | Active since Feb 2018
I want my refund
I cancelled my service last year in January and they're still debiting my account ; I have been trying to get a refund for the past 3 weeks now. I want my money back. They make empty promises ; DO NOT SIGN UP WITH TOUCHDOWN!!!!!!
Dear Basani Shimati,
Thank you for taking the time to bring your query to our attention.
I will appreciate if you could kindly provide us with a membership number. We will investigate on this matter as a priority and provide you with feedback as soon as possible.
Kind regards
Touch Down Group Customer Service Department
Dear Basani Shimati,
Thank you for taking the time to bring your query to our attention.
I will appreciate if you could kindly provide us with a membership number. We will investigate on this matter as a priority and provide you with feedback as soon as possible.
Kind regards
Touch Down Group Customer Service Department
Dear Ms Shimati,
We have been trying to reach you telephonically to resolve your query in this regard but we were not able to make contact last week. Please contact our office at your earliest convenience - in order for us to discuss the premature cancellation of your Lifestyle membership and refund. We will also keep on trying your two telephone numbers on our records.
Kind regards
Touch Down Group Lifestyle
Dear Ms Shimati,
We have been trying to reach you telephonically to resolve your query in this regard but we were not able to make contact last week. Please contact our office at your earliest convenience - in order for us to discuss the premature cancellation of your Lifestyle membership and refund. We will also keep on trying your two telephone numbers on our records.
Kind regards
Touch Down Group Lifestyle