1 reviews | Active since Apr 2018
Disappointing Post Sale Service
They do not respond to emails.
When you call in they do not take accountability or try to help instead they tell you to email their customer service- which sends an automated message about contacting you within 48 hours.
They don't.
Dear Ms. Suping,
Thank you for taking the time to provide us with feedback on your experience.
We can assure you that this is not the standard of service we are accustomed to providing our clients with.
One of our customer service consultants will contact you shortly.
Kind regards
Touch Down Team
Dear Ms. Suping,
Thank you for taking the time to provide us with feedback on your experience.
We can assure you that this is not the standard of service we are accustomed to providing our clients with.
One of our customer service consultants will contact you shortly.
Kind regards
Touch Down Team