Bunch of ******** and *******
No one from Touch down group is responding to me regarding my refund even Dawn Croucamp who said I'm getting it this Friday when I checked, the was no refund.but of ******** and ***** *****ing from people's hard earned money. I won't stop until I get my money even if it means I have to go to your company in woodmead that's my money. I ATTACHED THE EMAIL DAWN SENT ON THE 23November promising my money will be refunded this Friday the 1 December which was not done now she's ignoring my emails and I.won't go away I want my refund.
Dear Caroline Matt,
Thank you for bringing your experience to our attention.
We can assure you that all our clients as well as potential clients are valued and this is surely not the service we intend to provide to our client.
On investigation I found that your refund was processed on 4/12/2017.
We sincerely apologise for the inconvenience and frustration experienced.
Should you have any additional queries, do not hesitate to contact us.
Kind regards
Touch Down Group Customer Services
Dear Caroline Matt,
Thank you for bringing your experience to our attention.
We can assure you that all our clients as well as potential clients are valued and this is surely not the service we intend to provide to our client.
On investigation I found that your refund was processed on 4/12/2017.
We sincerely apologise for the inconvenience and frustration experienced.
Should you have any additional queries, do not hesitate to contact us.
Kind regards
Touch Down Group Customer Services