LJ
Lee J
1 reviews | Active since Oct 2024
23 Oct 2024, 14:46
Absolutely appalling....Failure at making a mere Booking
I don't think even this star is deserving. Making a booking has been nothing but impossible. Completely appalling experience. I was also told that the option I wanted was taken, the following day I was offered the same deal and then later told its taken..... Another deal was made and upon trying to get through with that booking they went awol......
Helpful (0)
Replies (1)0
Replies (1)
Zoltac's replyOfficial
30 Oct 2024, 09:07 Thank you for sharing your experience with us. We understand that booking with ease and confidence is essential, and we appreciate your feedback. We’re always working to refine the booking process to better serve our guests, and your comments help us in identifying areas for improvement. If you’d like further assistance with your reservation, please feel free to reach out, and we’ll be happy to help you find the best available option. We look forward to providing a more enjoyable experience for you in the future.
Zoltac's reply30 Oct 2024, 09:07
Official
Thank you for sharing your experience with us. We understand that booking with ease and confidence is essential, and we appreciate your feedback. We’re always working to refine the booking process to better serve our guests, and your comments help us in identifying areas for improvement. If you’d like further assistance with your reservation, please feel free to reach out, and we’ll be happy to help you find the best available option. We look forward to providing a more enjoyable experience for you in the future.