What a bad attitude and poor customer service at EC motors William Mofat from Branley Oreiooy

On the 16 January 2018 I went to EC motors William Mofat (parts department) I told Branley . I was looking for a computer box for Mazda 3 , he searched on his pc and his answer was that, there is nothing on stock . I asked him if what must I do because I want to order the part now? he said there is nothing , I must just wait and keep on checking . I even asked him cant this be ordered around SA or out of SA? he said there is nothing he can do sorry. so I left the store after that attitude fuming with the money. On the following day I phoned him again to check and he said the same thing. then today I decided to call other dealers in JHB they told me why don't I order at the nearest EC Mazda dealer, I told them the story. and the guy said it doesn't make sense. that's when I phone again this Branley guy he said again its you , I told you we are out of stock and the is nothing we can do. and I asked him to give the phone to someone else while handing over the phone I could hear him at the background swearing and shouting. but the next guy did managed to tell me that I can order the part it will take more than 21 days . my question is what was Branley's problem as I tried him so many times. The worse part I wasted my petrol driving all the way from Uitenhage to EC motors for Zero and Stinky attitude from Branley . I would real like the company to deal with him . how many customers that he is abusing like that? I so wish if someone is not in the mood to go to work they should stay at home. what's the point of buying the cars at EC motors if in the end one will get that bad attitude and behavior in the time of need??..