DISHONEST **** COMPANY

I have placed an order for an Oster Clipper and Blade to the value of R3000 through EC Grooming online shop. Pay Fast immediately let me know my Transaction was Successful but after that there was no mail / notification of the order received by the Merchant - EC Grooming. On the 10th of Dec, I sent an email and started phoning the only nr on the EC website: ***, but to no avail. The mail box was full. I resulted in phoning Pay Fast as this was the only reference to this transaction that I had. Pay Fast notified the Merchant (im not sure how) but a guy named Pieter phoned me back from a No Caller ID nr. He said he was sorry and that he is back from Honeymoon and that he will quickly track my order as he has not been in the office, and that he will phone me back in two hours which should have been 12:00pm on the 10th of Dec 2015. That never happened and I've been unable to reach him since. Pay Fast have been assisting me to contact him again but it's the 17th of Dec today, and still no contact. I am following online shopping protocol and will be making an Police case as this is now a ******** offence. I would implore people not to buy from this merchant. Disgusted!