Awful

<p>Booked on Hotels.com which i love. Arrived at property...no answer at gate. Tried landline, no answer. Tried cell, lady answered who didnt know what we wanted. Said someone was coming, then did not pick up again. After 30 mins of hooting and calling, we left. Thank goodness Hotel.com sorted us out. B&B texted us more than an hour later to say where were we, after we already found and checked in elsewhere. Called us even later and while we tried to explain put the phone down on us. Just a word of advice, dont go. Pool is empty and broken and they definitely dont have a 24hr reception. I suggest they get out of the hospitality industry.</p>