Poor service from ebay

Item: eBay
Rating: 1

i bought two items but they deducted a R760.30 from my bank account for something I did not order or I did want to order and the supplier at first could not supply and there is no reversal or contact details please assist or should I contact the ombudsman

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's updateReviewer Update

23 Aug 2020, 16:26

This is my bank message Nedbank: Warning. Card transaction of R796,30 on a/c **5632 outside SA at PAYPAL ISABELR IC. 23 Aug 20 at 15:59. Avail R******. +***

's update23 Aug 2020, 16:26

Reviewer Update

This is my bank message Nedbank: Warning. Card transaction of R796,30 on a/c **5632 outside SA at PAYPAL ISABELR IC. 23 Aug 20 at 15:59. Avail R******. +***