********** transaction and buyer's abuse from eBay and PayPal

I have recently purchased a ********** item from an eBay seller and I immediately filed a dispute with eBay and enquired about the return shipping fees. But I was told by eBay to open a case with Paypal. Then Paypal told me to return the item FIRST before I could get a refund. After millions of international phone calls and hundreds of emails to Paypal customer care centre, all I received was automated replies from Paypal asking me to send the same information over and over again! Eventually I spent 60 Euro and been put on hold for at least 60 min in total, then someone from Paypal call centre was willing to assist me. However, Paypal refused to reimburse my returning shipping cost as they said the purchase was done via eBAy. When I contacted eBay, eBay refused to reimburse me as they said " as you had shipped it back at your own expense when you were not required to do so”! All I did was follow the instruction from both the eBay and Paypal. And now they are passing the buck and unwilling to take any responsibility. No more purchasing from eBay and Paypal. They are ********** purchasing platforms! #eBay #PayPal .