EBAY STOLE MY MONEY

I ordered garments from Ebay on the 14/7 2023 and have still not received them. They refunded me for the 1 garment and the second one is still outstanding. i have sent several emails to Ebay but they do not get back to me with regards to my refund. The promise you a Money back guarantee but do not keep up to their promise. The service on this site and after sales assistance is pathetic. Refund my money