Dont buy from ebay. You'll loose money

<br> Good day I purchase a wedding dress through ebay on my dads name in September last year. I've send you numerous emails that I didn't receive my dress. My wedding day is 29th of January and still no dress. You are disappointing ! I requested refund but nothing. Should I go viral with this on Social media ? because this is ******** !<br> <br> Ebay respond: Hello Edward,<br> <br> In regard to the item that you have not received, we suggest that you contact the seller as they have the information about the tracking details of your item as they are your trading partner and at the same time who owns the item. As here on eBay, we believe that open communication<br> <br> That company are not registered with Ebay anymore and I am still not sorted. This is so wrong !!!