unhappy client

Good morning I want to share the utmost bad experience that i have received from above. [09:05, 2/28/2023] Abri: ought on Sat. Generator started but plugs not want working and overload light on whole time. Spoke to Ryobi and they said it's invertor to be replaced. I can't pay R3450 for something not working [11:32, 2/28/2023] Abri: i see no response yet. i need an answer at 12 latest!!!! [11:51, 2/28/2023] Eazy Pawn: Hi man [11:52, 2/28/2023] Eazy Pawn: Do want to do exchange then give you balance Ask him if he want to exchange with this 1 and 500 cash back Generator didnt want to start because flooding when i took it back numerous times. i then started it at the office and send them the video and when getting to them they said i have to start it again. the pulling string came of the wheel and owner said i stripped the generator whereas the spring came off. i put it back and tighten everything because it was loose. i was then told the owner said they not taking it back. why must i pay R3450 for something that is not working how it is suppose to. i phoned Ryobi and they said it is the invertor and it will be R3000. If i was at fault i wouldnt have taken it back. i also include there phone no. ***. Also one are not allowed to talk to owner directly but via those at the shop