Incompotent Staff

<p>I have had to deal with Eazi Access for a client of ours, on request a site inspection was done. I had to follow up with the sales lady as to were the quote was, quote was accepted and payment made.</p> <p>Machine was delivered on site for us to be told we cannot use it with safety harness' which was never mentioned in any phone calls or emails. A credit was given and we finally got the job done.</p> <p>Requested a refund of deposit today, received refund request form which was completed signed and sent back with proof of account. I then received an email asking for banking details, which were stated on the refund form as well as proof of account again.</p> <p>The staff at Eazi Access are the worst I've dealt with in the service industry.</p>