TM
Tshepo M

1 reviews | Active since Oct 2015

30 Oct 2015, 08:21

Assessment

I drove in to get my car assessed for repairs. As soon as I drove in, Meshan stood up to direct me into the parking 'bay'. Then he proceeded to give me a warm greeting together with the team present at the time. He introduced himself and checked if I'm the person due for the appointment. <br> <br> He then checked around my car, inspected it then offered me a cappuccino and a sit in the waiting area. He continued to inspect the car and completed the paperwork. He then afforded me an opportunity to rate the service whilst he loaded the assessment on the system. I was informed of every little detail as he worked on the assessment. I was then advised to take my car in for a quote and given directions to the repairer closer to were I stay.<br> <br> I was great start to a beautiful day. The guys there are superb & magnificently awesome.

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Replies (1)
Easyway
Easyway's reply03 Nov 2015, 19:45
Official
Hello ****t,

Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
We're thrilled to have you as our client and so proud of Meshan for making you feel right at home.

Regards,
the Easyway Team

Best regards,