Assessment

I recently changed my car insurance and was asked to go to Easyway for an assessment. I arrived without an appointment and was assisted immediately by a very friendly staff member. He invited me into the customer lounge and offered me refreshments. While sitting in the lounge I was greeted by another staff member too! He assessed my car in the amount of time he indicated it would take. He explained the process of the assessment and gave me a copy for my records. He then offered to have a chip in my windscreen repaired at no charge. I usually loathe being involved in feedback but the gentleman who assisted me with this Hello Peter process was friendly and helpful!