VB
Virgil B

1 reviews | Active since Jan 2018

06 Feb 2025, 17:43

Urgent Warning: Avoid Easypay - ********** Service and Unresolved Payment Issues

I recently made a payment through the Easypay online platform. The money was immediately deducted from my bank account, yet the platform displayed an error message stating the transaction had failed. Despite providing multiple proofs of payment, Easypay continues to deny receiving my payment. Even after my bank sent them proof, they persist in their refusal. This situation is beyond unacceptable, and I demand an immediate refund.

To the public: steer clear of Easypay for any transactions. Using their services is a grave mistake you will regret. It is baffling that so many service providers still encourage payments through this platform. This situation only underscores the appalling standards of customer service in South Africa

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Replies (1)
Lesaka Alternative Digital Products (PTY) LTD
Lesaka Alternative Digital Products (PTY) LTD's reply26 Feb 2025, 07:40
Official
Dear Virgil

Please confirm whether your query has been resolved.

Kind Regards
EasyPay Sales Support Team