Terrible experiance so far

I think you should fire your technical director if you have one. Your app feels like a **** and your customer service is utter ****. App crashed when I made a payment to topup my water, unable to view my token or purchase history, and been in contact with your customer support team for the past 1.5 weeks with no success. Get rid of your TD hire me so I can come and sort out your **** internal processes and lack of service delivery.