1 reviews | Active since Aug 2018
Ridiculousness
I am so annoyed with easy pay I emailed them on Tuesday for my payment quests it’s been 3 days now without a response. Called them Wednesday noon and they told mt I would have feed back within 24 hours and today I had to make a follow up and guess what my quarry is still not resolved, instead I am told to give them a further 24 hours. What’s so difficult about giving me proof of payment or a full refund for wasting my time and putting my job on the line cos it’s because of their dysfunctional system that’s not filtering payments through that I am sitting without connecting for a full week. My vender still has not received the funds for them to open my wifi! Can someone account to this **** with easypay and clicks because clearly they are taking me for a studip
I have been waiting for them since Wednesday yet they said feedback would be given in 24 hrs and it’s been 48 now. No one is accounting for that payment and Carmile or whatever the hell her name is is really not doing much all she keeps saying is I have escalated the matter, to who her husband?
When I asked to be transferred to the complaints she ignored me and told me the same ****en line “I will escalate it”
What ghosts are queries being escalated to when no response/feedback is provided
I have been waiting for them since Wednesday yet they said feedback would be given in 24 hrs and it’s been 48 now. No one is accounting for that payment and Carmile or whatever the hell her name is is really not doing much all she keeps saying is I have escalated the matter, to who her husband?
When I asked to be transferred to the complaints she ignored me and told me the same ****en line “I will escalate it”
What ghosts are queries being escalated to when no response/feedback is provided