No refund/****

I would advise ppl to think twice before they use this platform. I made a payment which was authorized, went off my account and upon completion, I got an error message which said the payment did not go through. I tried to do that same payment again and same error, which meant now a double deduction has gone off my account. 3 weeks later, I still haven't received my money back, tried to phone the call center which is clueless of where my money is, no help..... I feel like this EASYPAY is a ****.... No refund till now. No feedback still....