AG
Ashwin G
1 reviews | Active since Apr 2010
04 Aug 2015, 09:43
New Easy Pay website not working
The website just hangs when trying to pay my account by credit card. The call centre were of no help whatsoever. If you are going to provide an sophisticated payment solution - make sure it actually works and make sure you have staff who can help!
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Replies (1)
Lesaka Alternative Digital Products (PTY) LTD's replyOfficial
04 Aug 2015, 12:16Hello title,
Dear Ashwin
Our telephone communication of this morning refers.
We apologise that you had to struggle to use our web site, but it appears that there's a problem with ABSA, as confirmed by Bankserv. We're glad though that you were able to transact successfully with your wife's Standard Bank card.
We thank you for your perseverance.
Kind regards, The EasyPay Team
Dear Ashwin
Our telephone communication of this morning refers.
We apologise that you had to struggle to use our web site, but it appears that there's a problem with ABSA, as confirmed by Bankserv. We're glad though that you were able to transact successfully with your wife's Standard Bank card.
We thank you for your perseverance.
Kind regards, The EasyPay Team
Best regards,
Lesaka Alternative Digital Products (PTY) LTD's reply04 Aug 2015, 12:16
Official
Hello title,
Dear Ashwin
Our telephone communication of this morning refers.
We apologise that you had to struggle to use our web site, but it appears that there's a problem with ABSA, as confirmed by Bankserv. We're glad though that you were able to transact successfully with your wife's Standard Bank card.
We thank you for your perseverance.
Kind regards, The EasyPay Team
Dear Ashwin
Our telephone communication of this morning refers.
We apologise that you had to struggle to use our web site, but it appears that there's a problem with ABSA, as confirmed by Bankserv. We're glad though that you were able to transact successfully with your wife's Standard Bank card.
We thank you for your perseverance.
Kind regards, The EasyPay Team
Best regards,