Money taken. Still no refund.
<p>Absolutely disgusted with the service from easy pay. Took my money twice last week when I tried to buy electricity with a promise of a refund. It been over 3 days and no refund. I tried to contact the call centre 5 times! No one answers and then I get cut off. Please can my refund be fast tracked! I had to use additional funds to buy electricity and I need my refund! </p> <p> </p>
Dear Sufiyan
We are sorry to hear about the issue you experienced. We can assure you that EasyPay has not ****** your money. We will investigate the matter and provide feedback to you as soon as possible.
Kind regards,
The EasyPay Team
Dear Sufiyan
We are sorry to hear about the issue you experienced. We can assure you that EasyPay has not ****** your money. We will investigate the matter and provide feedback to you as soon as possible.
Kind regards,
The EasyPay Team
Dear Sufiyan
We confirm that Nizar from our offices has made contact with you and explained what has taken place and advised you on how to proceed with your bank. If you need any further assistance in this matter once you have contacted your bank please do not hesitate to contact us.
Kind regards,
The EasyPay Team
Dear Sufiyan
We confirm that Nizar from our offices has made contact with you and explained what has taken place and advised you on how to proceed with your bank. If you need any further assistance in this matter once you have contacted your bank please do not hesitate to contact us.
Kind regards,
The EasyPay Team