Frustrating service received from Easy Pay

<p>I recently acquired a prepaid meter. I created an account and bought my first voucher. There after i have not been able to purchase a voucher. I get the following error a week later: </p> <p>Number of meters and pre-paid electricity purchases exceeded, once your account has been fully activated, within the next 24 hours, you will be able to load more meters and make further purchases. (0)</p> <p> </p> <p>I contacted the call center and was advised they would not be able to resolve the error that day but i should send them an image of what error i am getting.. even though i explained it.</p> <p> </p> <p>I sent through the error message this morning, only to get a call from the call center to contact the municapality!!!!</p> <p>Very disappointing and frustrating service.</p> <p>I thought easy pay would provide with easy and convienient service, but i would rather purchase electricity from pick n pay or checkers. </p> <p> </p>