EXTREME INCOMPETENCE WITH PEOPLE'S MONEY

I complained about paying for my wifi and not get service! This was almost two weeks ago. I got responded to by Wilhemina and submitted the documents required. I then waited a WHOLE WEEK!!! When I called, a call center agent confirmed that she'll remind Wilhemina about my query! And they'll trace the funds! I waited!!! Emailed again yesterday and discovered that Wilhermina is on sick leave!

I called in and spoke to Sizwe WHO CONFIRMED funds have been discovered and will be injected into the service and I'll have wifi today.

Today THERE IS STILL NO WIFI!!! I am now being transferred to a DAVID RAJNUNN who is apparently the Supervisor! And he is changing Sizwes confirmation of me getting service TODAY to now the service delaying to TWO MORE DAYS!!!!

WHAT GAMES ARE THESE??????

WHAT GAMES ARE THESE???????

SHOULD I WAIT FOR AN AGENTS SICK LEAVE TO END AND HAVE HER RETURN BEFORE I CAN BE ASSISTED?????