RM
Rob M
1 reviews | Active since Dec 2018
05 Oct 2020, 16:33
Easypay Stole my money!!!
I bought an electricity token on 16 Sep 2020 for R1500. On the easypay mobile app it says that authorisation failed but yet R1500 was taken from my bank account. I reported a fault 3 times on your App, no reply, I sent emails, no reply, I called the call centre and was promised by 5 different people to sort it out, to date nothing has happened. These guys are a bunch of ****** and people need to be made aware. I am going to open a case against them for ***** and theft and report them to the Ombudsman!!!
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Rob M's updateReviewer Update
13 Oct 2020, 15:26Nearly 4 weeks after this transaction, after hours on the phone and many unanswered emails, I did finally manage to get a refund from EasyPay.
RM
Rob M's update13 Oct 2020, 15:26
Reviewer Update
Nearly 4 weeks after this transaction, after hours on the phone and many unanswered emails, I did finally manage to get a refund from EasyPay.