Easypay not EASY

Tried several times to pay my accounts due today at 7:30am. Kept receiving error message. Easypay said to phone bank which I did and bank said that they had not received any request for payment from easypay. Phoned easypay again and Carol only then said she would escalate the problem and get back to at 12:00. Still waiting for Carol to get back to me. Still getting same error message below. <br> X Please note the following:<br> This transaction has already been processed / cancelled, should you require further assistance please contact the call centre. (-4)