Easypay ****

I used Easypay to pay for my electricity bill as it appears as an alternative payment method on the eskom website. After 4 months, I discovered the payment was not remitted to Eskom. I had had since made other arrangements to pay Eskom so I asked Easypay to return the money into my account, the same account that I had made the payment from. They asked for a bank statement showing the payment to them which I provided. they also asked me to get a bank stamped indenmity which the bank does not do(policy). They now will not process my payment because I cannot provide the stamped indemnity which the bank cannot do. This is theft of the highest order. Please do not do any business with Easypay, they are a ****, I do not know why Eskom even have them on their website if they are *****ing money from their customers.