KM
Karabo M
1 reviews | Active since Jul 2021
06 Jun 2024, 11:58
Easy Pay Poor service
I made a payment to vumatel on the 20th of May it’s the 6th of June and Vuma hasn’t received the payment. I’ve been calling your number since 7am it’s 12pm now and still no response your website doesn’t have an email that makes no business sense let me know what needs to be done
Helpful (0)
Replies (4)0
Replies (4)
Lesaka Alternative Digital Products (PTY) LTD's replyOfficial
07 Jun 2024, 07:37Dear Karabo,
We apologize for the inconvenience caused.
Kindly send an email to *** with all the details and your query will be investigated.
Easypay Bill number.
Date of payment.
Amount paid.
Kind Regards
EasyPay Sales Support Team
We apologize for the inconvenience caused.
Kindly send an email to *** with all the details and your query will be investigated.
Easypay Bill number.
Date of payment.
Amount paid.
Kind Regards
EasyPay Sales Support Team
Best regards,
Lesaka Alternative Digital Products (PTY) LTD's reply07 Jun 2024, 07:37
Official
Dear Karabo,
We apologize for the inconvenience caused.
Kindly send an email to *** with all the details and your query will be investigated.
Easypay Bill number.
Date of payment.
Amount paid.
Kind Regards
EasyPay Sales Support Team
We apologize for the inconvenience caused.
Kindly send an email to *** with all the details and your query will be investigated.
Easypay Bill number.
Date of payment.
Amount paid.
Kind Regards
EasyPay Sales Support Team
Best regards,
KM
Karabo M's updateReviewer Update
07 Jun 2024, 08:44Hi
This looks like a generic response you have not provided me with the email that I need to respond to
This looks like a generic response you have not provided me with the email that I need to respond to
KM
Karabo M's update07 Jun 2024, 08:44
Reviewer Update
Hi
This looks like a generic response you have not provided me with the email that I need to respond to
This looks like a generic response you have not provided me with the email that I need to respond to
Lesaka Alternative Digital Products (PTY) LTD's replyOfficial
10 Jun 2024, 14:23 Dear Karabo,
Kindly send an email ***
Kind Regards
EasyPay Sales Support Team
Kindly send an email ***
Kind Regards
EasyPay Sales Support Team
Best regards,
Lesaka Alternative Digital Products (PTY) LTD's reply10 Jun 2024, 14:23
Official
Dear Karabo,
Kindly send an email ***
Kind Regards
EasyPay Sales Support Team
Kindly send an email ***
Kind Regards
EasyPay Sales Support Team
Best regards,
KM
Karabo M's updateReviewer Update
14 Jun 2024, 13:32Payback my money .Everyday I’m being given the run around on when Vumatel will recive they money it’s over 20 days and I keep getting the same excuse looks like this business is using our money for they own things at this point don’t ask me to email you pay back my money
KM
Karabo M's update14 Jun 2024, 13:32
Reviewer Update
Payback my money .Everyday I’m being given the run around on when Vumatel will recive they money it’s over 20 days and I keep getting the same excuse looks like this business is using our money for they own things at this point don’t ask me to email you pay back my money