Den of *******

This is the worst company to deal with. These are den of ******* who do not want to take responsibility and refuses to pay what's due to people. I paid for a vumatel account using easypay. I received the first message that the transaction failed and the next message was that the money will be reversed back into my account. I have been waiting and logged in queries after queries but no success. I received a call that it will be paid as per reference 18799. No one is taking responsibility from these ******* about my money.