Call Centre fail.

There is nothing more of an inconvenience than this easy pay service. I have been trying to get through to the call center in order to redeem my electricity voucher and the line is either down or takes me to a personal cell phone voicemail???. I spent R60 air time calling the call centre and head office only to be put through to a \Thabo"who did not even answer my call after holding for what felt like forever. This is unacceptable. As a client who uses this service"