***** and ****mers

I transferred money from easypay to tymebank since yesterday around 4am the money is not reflecting i contacted them they told me about 24hours now 24hours lapsed I called again they are telling me about 72hours ***** and ****med they dont even validate or check your account number or anything they telling you that so that you can end the call unprofessional Team leader or supervisor who speaks over the customer told me whether I take it to hello Peter or bank ombudsman she won't assist