worse company ive dealt with

<div>just before lock I ordered a swimming pool from easylife pools, I was sent a quote and was told to sign and pay a deposit of 55% which works out to R69000 for plans and the pool. I emailed *****&nbsp; several times like 2 weeks after the lockdown to ask for a refund, I even tried calling as we are not sure when will be out of this and I needed the money. no one answer the calls, it just rings and whatsapp msgs go through but no one responds, I called ecr , consumer watch and was told to wait and see if I get a response., on the 04/05/2020, I got a whatsapp msg from corne to say they will email me during the course of last week, I sent a msg back and asked what will they be doing, refunding me or what and no response again. I tried calling, the numbers just ring,. no one is answering or responding to my msgs or emails. so unprofessional but I will not leave this, I think they the worse, at least be professional and respond to people, doesn't mean we on lockdown and they we don't respond to clients, they phones ring and they receiving their msgs and if ***** could send me a msg on the 04th to say during the week he will send a letter and then still doesn't, what does that say about them and I called the number immediately after the msg and no one answered. they could of atleast said that we do not fall under stage 4 and will have your pools sorted once we are at the level of doing things or refund my money as I asked cos honestly we don't know when we will be out of this. I even told them to take their 10% cancellation fee and still nothing</div>