VERY BAD CUSTOMER SERVICE

I had my kitchen designed and installed by Easylife Kitchens April 2015. I was advised to take a Teko sink rather than a Franke, because it's a bit cheaper... I was not informed about the **** quality either. Now, after installation & connecting my tap, do I find out what bad quality sink they've sold me. They sold me a bad product, but now it's my problem - I'M NOT AN EXPERT ON THIS MATTER. A Martin at their H/O is not at all willing to assist & come up with an amicable solution to keep a customer happy, constantly coming up with excuses & suggestions how to fix the problem, just to not make it theirs. I want a replacement sink OR my money back OR I'll buy a new one and deduct if from they money still outstanding. They just straight out refuse to meet me halfway. I was warned not to use ELK for my installations, NOW I KNOW WHY. I can now say I have lost my confidence in them and will not ever recommend them to anybody I know doing renovations...ever. I'm still waiting for somebody on a senior lever to contact me... patiently... waiting... VERY UNHAPPY VERY ANGRY CUSTOMER!!! I will not leave this here, Hello Peter is just the start.