Stole my money and send me generic replies

I was told that, to cancel my membership, that I would need to cancel my membership at the gym within 5 working days of the end of the month.<br> <br> I requested via email to cancel the membership on the 19th of June. On the 22nd of June I received my first response from Easygym stating that I would need to cancel via direct debit. On the same day however, ?24.99 was deducted from my account by EasyGym<br> <br> I immediately emailed EasyGym and asked for a refund as I had requested that my membership be cancelled. Three days later I received my first generic response from Easygym, not offering to refund my money (even though I am currently out of the country and cannot possibly use the gym). I responded to this email and told Easygym that I was planning on restarting my membership once I return to the UK in a few months, but I want the money returned to me as I requested to cancel the membership before the money was due to be taken from my account.<br> <br> I then received exactly the same email today (1st of July). In this email, the date was left blank (\20/X07) and there was again no offer to refund my ?24.99<br> <br> I would STRONGLY advise avoiding this gym. They have ****** my money. "