Easyfin cannot be trusted

After applying, they send an email that u wil soon get a debicheck and its is just st to verify ur personal details but at the end of the month they take the money, whether loan is approved or not, money cannot be disputed and when you confront them thats the time they reveal to u that the R250 is mandatory, i lost R348 from applying, my application was never accepted, I app**** 3times this month and stil got rejected so i am going to lose R696 Meaning i have lost R1044.00 From just applying for a loan thats soon rejected after approving the mandate People shouldn't trust this, its a *******