IG
Ilecoven G

1 reviews | Active since Jan 2018

28 Jan 2022, 23:04

Over charged

Hi easydebit does not debit my Gym Company account on the date agreed with the Gym Company I then pay them via eft after receiving a whatsapp from the gym company to do so because my account is now in "arrears" and then later in the month easydebit, debits my account.

And on top of it gymcompany phones and say excuse me sir your account is R50 overdue because we did not get our money on the date we agreed on.

Really......

And so it goes on the whole year

0
Replies (1)
EasyDebit Payment Solutions
EasyDebit Payment Solutions's reply26 Oct 2022, 07:51
Official
Hello Ilecoven

EasyDebit provides a third party payments collection service to many businesses, one being Gym Company. They use the EasyDebit portal to run their monthly debit order collections. We do not manage the reconciliation of their member accounts, nor do we have authority to add or remove accounts they submit for debit orders. Kindly contact Gym Company directly for assistance. 

Kind Regards,
The EasyDebit Team