BR
Bradley R

1 reviews | Active since Jul 2016

08 Feb 2022, 11:10

Unapproachable Company

We have had issues with your sales and migration team for over 2 weeks and all we get is the constant moving of goal posts. If your sales team told us on day one that migration would take 3 weeks or more we would be with Sage already.

We have tried calling managers but they are like white Rhinos, super protected because we have been unable to speak one in over a week. We are constantly told that the managers are in meetings, dont believe them at all. Perhaps if they spoke to some of their clients they would not need to have so many meetings.

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Replies (3)
EasyBiz Technologies
EasyBiz Technologies's reply08 Feb 2022, 13:57
Official
Good Day Bradley 

We are very aware of your issues and concerns, and are giving it our urgent attention.
Our team will work with you in order to address and resolve this as soon as possible.

Kind Regards 
The EasyBiz Team.
BR
Bradley R's update08 Feb 2022, 14:00
Reviewer Update
What attention, the EasyBiz team cannot even call us to discuss.
EasyBiz Technologies
EasyBiz Technologies's reply08 Feb 2022, 15:36
Official
Good Day Bradley
Our Sales manager has been in contact with you.
Our support team will also be in touch with you to assist.
Kind Regards
The EasyBiz Team