Suggest to handle customer complaints & recommendations better

Not satisfied with the level of customer service or the product. The customer service staff have attitudes when dealing with complaints and clearly need more training how to deal with customer and product complaints. The product itself has limitations and when putting forward recommendations recommendations it falls on deaf ears. Any issues we have brought up gets pushed back to third party applications but these third party applications work just fine with other products. When there is an update and third party applications do not work with your product afterwards its still Quick books problem to ensure their customers can continue using the software for the intended purpose and they can continue operating as normal.