Shocked at the ZERO service from EasyBiz Technologies
I have used their products for over 20 years but this is the last straw. Have a problem. first I sent a message for a call back yesterday......still waiting. Then I called again today eventually gave up after waiting for over an hour. To make matters even worse I called their sales and I got the same please hold nonsense. If you are new to accounting or a small business please go else where.
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EasyBiz Technologies's replyOfficial
07 Dec 2021, 16:06Hi Kim
If you have used our products for over 20 years - I am sure you will agree that this is not the kind of service we offer to our customers.
A senior manager will be making urgent contact with you in order to see where the line of communication broke and assist you accordingly
Apologies for the experience you just endured , we hope to rectify it asap.
Kind Regards
The EasyBiz teram
If you have used our products for over 20 years - I am sure you will agree that this is not the kind of service we offer to our customers.
A senior manager will be making urgent contact with you in order to see where the line of communication broke and assist you accordingly
Apologies for the experience you just endured , we hope to rectify it asap.
Kind Regards
The EasyBiz teram
EasyBiz Technologies's reply07 Dec 2021, 16:06
Official
Hi Kim
If you have used our products for over 20 years - I am sure you will agree that this is not the kind of service we offer to our customers.
A senior manager will be making urgent contact with you in order to see where the line of communication broke and assist you accordingly
Apologies for the experience you just endured , we hope to rectify it asap.
Kind Regards
The EasyBiz teram
If you have used our products for over 20 years - I am sure you will agree that this is not the kind of service we offer to our customers.
A senior manager will be making urgent contact with you in order to see where the line of communication broke and assist you accordingly
Apologies for the experience you just endured , we hope to rectify it asap.
Kind Regards
The EasyBiz teram