CS
Carel S

1 reviews | Active since Sept 2018

01 Oct 2019, 08:41

Quickbooks online is a ****!!

I registered for quickbooks online only to find that they had no intention to sign me up...

Phoned them to try and find a solution but the lady informed me I have to sign up with a different email, still nothing.... So she asked me to use another email (number 3) and still not working. Then she informed me that she will phone me back but she did not.....

Next day I phoned, told some guy my problem and he asked me to hold only for them to cut me off.. From there I phoned again but my number is probably flagged because I get cut off immediately.

Now I gave my billing information 3 times, on 3 different email addresses as per their request. I am sure that they are ******** people in this way as I saw all the negative feedback on this company.

0
Replies (5)
EasyBiz Technologies
EasyBiz Technologies's reply01 Oct 2019, 09:47
Official
Morning Carel
Sorry that your experience has not been world class- as we strive for. Please email us on ***
Thanks
The Easybiz Team
CS
Carel S's update01 Oct 2019, 09:56
Reviewer Update
I cannot see your email. Clearly this is an automated response..
EasyBiz Technologies
EasyBiz Technologies's reply01 Oct 2019, 16:49
Official
Hi Carel
It is not an automated response, hellopeter block out contact details for the protection of personal information.
Please could you kindly call us at our offices tomorrow morning
Thanks
The EasyBiz Team 
CS
Carel S's update03 Oct 2019, 08:26
Reviewer Update
Nellie, a very helpful employee of quickbooks contacted me and we are in the process of sorting everything out, thank you for this.
EasyBiz Technologies
EasyBiz Technologies's reply03 Oct 2019, 09:47
Official
A pleasure Carel.
Thanks for the note.
Looking forward to having you a part of the QuickBooks family for many years to come.
The  EasyBiz Team