1 reviews | Active since Jul 2017

26 Jul 2017, 12:29

FRUSTRATION!!!!UPON FRUSTRATION!!!!UPON FRUSTRATION!!!! NVER ENDING FRUSTRATION!!!!!

<p>I have been struggling with the new Payroll since March 2017 and when calling the support team and firstly clarifying that our telecommunication cables have been ****** so I have no access to internet or email, they still direct me to their website to download or inform me that they will send me an email. support is bad and not as quick</p>

0
Replies (5)
EasyBiz Technologies
EasyBiz Technologies's reply26 Jul 2017, 13:26
Official

Good Day Cheryl

In order for us to assist you as quick as possible, please could you urgently provide all of your contact details.

Kind regards

The support team

EasyBiz Technologies
EasyBiz Technologies's reply26 Jul 2017, 16:15
Official

Good Day Cheryl

We are glad that your issue has been addressed and sorted

You can email our support team at *** for any further problems you mat have

Kind Regards

The EasyBiz support team

EasyBiz Technologies
EasyBiz Technologies's reply26 Jul 2017, 16:16
Official

Good Day Cheryl

We are glad that your issue has been addressed and sorted

You can email our support team at *** for any further problems you mat have

Kind Regards

The EasyBiz support team

's update03 Aug 2017, 10:59
Reviewer Update

My issue has not been addressed or sorted. The only issue that was addressed was Bassi from registrations helping me to register the product on my laptop. This is only a temporary measure until your support team can assist me on the company's desk top. So thanks to Bassi for his part, but support is still not happening.

EasyBiz Technologies
EasyBiz Technologies's reply03 Aug 2017, 11:55
Official

Good day Cheryl

May you please provide us with your contact details so that we can assist you with your outstanding

Regards

The EasyBiz support team