SJ
Sylvester J

1 reviews | Active since Jan 2015

26 Jan 2021, 13:45

Easybiz ****py service

Extremely poor service.... Telephone lines are so inferior that you can hardly hear the consultant You are on-hold and the line just cuts off Turn around time extremely poor or consultants just don't bother to respond

0
Replies (5)
EasyBiz Technologies
EasyBiz Technologies's reply26 Jan 2021, 14:44
Official
Hi Sylvester,This is not the way we operate and need to rectify asap.
Please could you urgently send an email to : lucy.mannya at easybiztech.co.za with your full contact details-Attn Lucy. Apologies for using "at", as Hellopeter block email addresses and contact details out. 
Thks
The EasyBiz Team    
SJ
Sylvester J's update26 Jan 2021, 15:07
Reviewer Update
The email address that you have provided redirects you to another site.
Why can't one deal with a live body instead
EasyBiz Technologies
EasyBiz Technologies's reply26 Jan 2021, 17:27
Official
Hi Sylvester,
We are not sure of your message above.
Our team has made contact with you and believe that your issue has been taken care of and resolved.
Kind Regards
The EasyBiz Team
SJ
Sylvester J's update26 Jan 2021, 17:47
Reviewer Update
I have been subsequently contacted by Lucy Mannya, who efficiently and timeously assisted me in resolving my query. Ivan Chetty also (expediently) assisted and I eventually got my product registered.
EasyBiz Technologies
EasyBiz Technologies's reply26 Jan 2021, 21:24
Official
Hi Sylvester,
We are glad to hear that you were efficiently and timorously assisted.
Looking forward to having you on board with us for many more years to come.
Kind Regards
The EasyBiz Team