LK
Lance K
1 reviews | Active since Sept 2017
30 Apr 2021, 10:05
Best place to develop you patience, waiting for support.
It is a pity about the single star rating. There should be a zero star rating as this is more fitting of Easybiz Technologies. Briefly, my issue is that I purchased an additional license for Quickbooks Desktop for a multi-user (peer to peer) system. It is now 13 months later and the installation does not work. This type of installation does not come with installation instructions, is overflowing with errors - judging by searching for solutions - and where QB Cape Town first wanted to charge me for resolving the problem, showed me off to Eazybiz where you get absolutely no service.
Helpful (0)
Replies (6)0
Replies (6)
EasyBiz Technologies's replyOfficial
30 Apr 2021, 12:54 Hi Lance
This is definitely not the service we offer
Please could you urgently send an email to : support at easybiztech.co.za with your full contact details-Attn Lucy .Apologies for using "at", as Hellopeter block email addresses and contact details out. Lucy will contact u ASAP
Thanks
EasyBiz Team
This is definitely not the service we offer
Please could you urgently send an email to : support at easybiztech.co.za with your full contact details-Attn Lucy .Apologies for using "at", as Hellopeter block email addresses and contact details out. Lucy will contact u ASAP
Thanks
EasyBiz Team
EasyBiz Technologies's reply30 Apr 2021, 12:54
Official
Hi Lance
This is definitely not the service we offer
Please could you urgently send an email to : support at easybiztech.co.za with your full contact details-Attn Lucy .Apologies for using "at", as Hellopeter block email addresses and contact details out. Lucy will contact u ASAP
Thanks
EasyBiz Team
This is definitely not the service we offer
Please could you urgently send an email to : support at easybiztech.co.za with your full contact details-Attn Lucy .Apologies for using "at", as Hellopeter block email addresses and contact details out. Lucy will contact u ASAP
Thanks
EasyBiz Team
LK
Lance K's updateReviewer Update
30 Apr 2021, 13:06I have been mailing support at easybiztech.co.za. Lenghty emails!
I welcome Lucy to contact me if she is behind this email address.
I welcome Lucy to contact me if she is behind this email address.
LK
Lance K's update30 Apr 2021, 13:06
Reviewer Update
I have been mailing support at easybiztech.co.za. Lenghty emails!
I welcome Lucy to contact me if she is behind this email address.
I welcome Lucy to contact me if she is behind this email address.
EasyBiz Technologies's replyOfficial
30 Apr 2021, 14:31Lucy has received all of your emails. She has contacted you as well. She has emailed you the relevant info iro your PC. kindly communicate directly with her
EasyBiz Technologies's reply30 Apr 2021, 14:31
Official
Lucy has received all of your emails. She has contacted you as well. She has emailed you the relevant info iro your PC. kindly communicate directly with her
LK
Lance K's updateReviewer Update
30 Apr 2021, 15:02Unfortunately, Lucy has not been much help. I did not have much hope. Is there not someone more senior in your organisation willing to call me?
LK
Lance K's update30 Apr 2021, 15:02
Reviewer Update
Unfortunately, Lucy has not been much help. I did not have much hope. Is there not someone more senior in your organisation willing to call me?
EasyBiz Technologies's replyOfficial
30 Apr 2021, 15:24Lucy is our support manager and is able to assist with 99% of QuickBooks issues. If it is a PC related issue, then its IT related and needs an IT person to assist. Again, kindly communicate directly with Lucy so that she can advance in the correct direction.
EasyBiz Technologies's reply30 Apr 2021, 15:24
Official
Lucy is our support manager and is able to assist with 99% of QuickBooks issues. If it is a PC related issue, then its IT related and needs an IT person to assist. Again, kindly communicate directly with Lucy so that she can advance in the correct direction.
LK
Lance K's updateReviewer Update
10 Aug 2021, 11:11I just thought I'd let you know, that Lucy, manager of your support operation, has not contacted me since 5 May. It is necessary to repeat that my problem is not resolved and my requests to speak or correspond to a senior person in your organisation is just ignored.
LK
Lance K's update10 Aug 2021, 11:11
Reviewer Update
I just thought I'd let you know, that Lucy, manager of your support operation, has not contacted me since 5 May. It is necessary to repeat that my problem is not resolved and my requests to speak or correspond to a senior person in your organisation is just ignored.