MK
Marius K
1 reviews | Active since Nov 2015
20 Aug 2021, 10:43
Bad Aftersale service
Quickbooks are quick to make the sale but their service is of the worst. I am a first time user and book online meeting for training. A date and time was set and no one called. I called their office and wait for someone to answer for over 20 minutes. Called again and eventually after 8 minutes someone spoke to me. He took my number to call me back and I am still waiting.
Helpful (0)
Replies (5)0
Replies (5)
EasyBiz Technologies's replyOfficial
20 Aug 2021, 12:08Hi Marius,
I can assure you that this is not the way we do business and pride ourselves in our after sales service.
We want to rectify this as a matter of extreme urgency.
Hellopeter does not allow numbers, etc , to be written on these messages. Please could you urgently send an email to ; support "at" easybiztech.co.za with your full contact details on - Attention Lucy. Again , apologies for using "at"
Lucy is aware of this and will get the MD to make urgent contact with you once she has received your email.
Thanking You
The EasyBiz Team.
I can assure you that this is not the way we do business and pride ourselves in our after sales service.
We want to rectify this as a matter of extreme urgency.
Hellopeter does not allow numbers, etc , to be written on these messages. Please could you urgently send an email to ; support "at" easybiztech.co.za with your full contact details on - Attention Lucy. Again , apologies for using "at"
Lucy is aware of this and will get the MD to make urgent contact with you once she has received your email.
Thanking You
The EasyBiz Team.
EasyBiz Technologies's reply20 Aug 2021, 12:08
Official
Hi Marius,
I can assure you that this is not the way we do business and pride ourselves in our after sales service.
We want to rectify this as a matter of extreme urgency.
Hellopeter does not allow numbers, etc , to be written on these messages. Please could you urgently send an email to ; support "at" easybiztech.co.za with your full contact details on - Attention Lucy. Again , apologies for using "at"
Lucy is aware of this and will get the MD to make urgent contact with you once she has received your email.
Thanking You
The EasyBiz Team.
I can assure you that this is not the way we do business and pride ourselves in our after sales service.
We want to rectify this as a matter of extreme urgency.
Hellopeter does not allow numbers, etc , to be written on these messages. Please could you urgently send an email to ; support "at" easybiztech.co.za with your full contact details on - Attention Lucy. Again , apologies for using "at"
Lucy is aware of this and will get the MD to make urgent contact with you once she has received your email.
Thanking You
The EasyBiz Team.
EasyBiz Technologies's replyOfficial
24 Aug 2021, 08:15Hi Marius,
As of now, we have not received your email.
Please could you urgently respond in order for us to take the necessary and relevant action
Thanks
The EasyBiz Team
As of now, we have not received your email.
Please could you urgently respond in order for us to take the necessary and relevant action
Thanks
The EasyBiz Team
EasyBiz Technologies's reply24 Aug 2021, 08:15
Official
Hi Marius,
As of now, we have not received your email.
Please could you urgently respond in order for us to take the necessary and relevant action
Thanks
The EasyBiz Team
As of now, we have not received your email.
Please could you urgently respond in order for us to take the necessary and relevant action
Thanks
The EasyBiz Team
MK
Marius K's updateReviewer Update
24 Aug 2021, 16:42Hi there. I have send the email on the 20th August at 15h59 and to this moment I have not received any calls.
MK
Marius K's update24 Aug 2021, 16:42
Reviewer Update
Hi there. I have send the email on the 20th August at 15h59 and to this moment I have not received any calls.
EasyBiz Technologies's replyOfficial
24 Aug 2021, 17:41Hi Marius-
Strange - nothing received ?
Checking the address - *** for attention Lucy.
Pls confirm or resend
Thanks
EasyBiz
Strange - nothing received ?
Checking the address - *** for attention Lucy.
Pls confirm or resend
Thanks
EasyBiz
EasyBiz Technologies's reply24 Aug 2021, 17:41
Official
Hi Marius-
Strange - nothing received ?
Checking the address - *** for attention Lucy.
Pls confirm or resend
Thanks
EasyBiz
Strange - nothing received ?
Checking the address - *** for attention Lucy.
Pls confirm or resend
Thanks
EasyBiz
EasyBiz Technologies's replyOfficial
24 Aug 2021, 17:44Sorry Marius -
Forgot Hellopeter block out email addresses, so rewriting -
SUPPORT AT EASYBIZTECH.CO.ZA.
Using "AT" as, as mentioned hellopeter block email addresses out
Regards
Forgot Hellopeter block out email addresses, so rewriting -
SUPPORT AT EASYBIZTECH.CO.ZA.
Using "AT" as, as mentioned hellopeter block email addresses out
Regards
EasyBiz Technologies's reply24 Aug 2021, 17:44
Official
Sorry Marius -
Forgot Hellopeter block out email addresses, so rewriting -
SUPPORT AT EASYBIZTECH.CO.ZA.
Using "AT" as, as mentioned hellopeter block email addresses out
Regards
Forgot Hellopeter block out email addresses, so rewriting -
SUPPORT AT EASYBIZTECH.CO.ZA.
Using "AT" as, as mentioned hellopeter block email addresses out
Regards