Trapping and *****ing from the small investor

Incredibly disappointed with the new stance of enforced penalty EE has now introduced if you do not partake in their "THRIVE loyalty" program where you have to perform a certain amount tasks each month! How can you force anyone to take part in a program they don't care to be part of? Especially in the financial industry - in essence *****ing more from the "little guys" you proclaimed to assist or forcing them into forced labour to avoid the punishment... You still get your commission per transaction and take your cash management fee, now you add this. Really? Or maybe that is exactly what you want to get rid of - the small investor. When I queried this, that was in essence the response i received - suck it up or go. So i will go, as soon as I get all my shares and property shares sold. No doubt you will continue to ***** a monthly amount or let it accumulate if i do not comply, so investors BEWARE and don't feel trapped - there are other options - ALWAYS. If it wasn't such a schlep going to the Ombud, I would - so score to you.