Shocking customer service, EasiEquites 'Support'!!!

I would give EasiEquites ZERO if that were an option! Their customer service is beyond useless! The EasiEquities product offering is great but their 'Customer Service' drops the ball ALL THE TIME,. Perhaps they are incentivised on poor customer service and alienating customers because customer service that is so bad it really can't be random. They almost willfully alienate clients!