Shame on you Easy Equities

I am still awaiting a call from your help desk to assist me in trading. I have been a client of Easy Equities for more than 2 years, I understand the Corona virus has effected the ways we normally will do business but make a promise that you will call me in 36 hours to no avail. I am busy losing opportunities in a buyers market because of your platform not corresponding. You leave me no other option as to look for another platform to trade of