Poor service

I have deposited R1000 via Capitec bank app and I bought Spur shares on the 19th of December 2021 just to test if this thing really works. I decided to sell the shares on the 21st of December 2021and withdraw the funds. They're saying it takes up to five business working days for the funds to reflect on bank account but I'm still waiting today. Their support is horrible!! You can't call anyone, it always feels like you're interacting with a robot. My R1000 down the drain.