Poor security and terrible customer service

Buying and selling investments is easy. However accessing the funds once they are sold is extremely difficult and slow. Having a bank account verified in order to receive the proceeds of shares sold is almost impossible. Bank account statements and bank reference letters have been submitted five times over the past weeks, only to be asked to resubmit. Their support staff are poorly trained and demonstrate poor security protocols. Response to support tickets is very slow Multiple emails addressed to the customer support manager Jessica Maluleke remain unanswered. It is extremely frustrating trying to deal with Easy Equities. Best advice is stay away from them.