GJ
Gary J
1 reviews | Active since Oct 2024
08 Oct 2024, 09:08
Pathetic service.
Absolute zero customer service, constantly issues with allocating payments. Spend your new fee structure on a call centre.
Why don’t you listen to your customers and help them we they need help.
Gary Jansen
Helpful (0)
Replies (3)0
Replies (3)GJ
Gary J's updateReviewer Update
08 Oct 2024, 10:17So after sending pop numerous times to the help desk, still no allocation of funds. So my conclusion would be can I send additional funds and expect my money to show in my account, perhaps if the company would like to grow and retain customers this would be the minimum to expect. What a business model. Laughable listening to your CEO ON Biznews saying how EasyEquities has turned the corner and expect great things from them, how about looking after your local customers !!!
Gary Jansen
Gary Jansen
GJ
Gary J's update08 Oct 2024, 10:17
Reviewer Update
So after sending pop numerous times to the help desk, still no allocation of funds. So my conclusion would be can I send additional funds and expect my money to show in my account, perhaps if the company would like to grow and retain customers this would be the minimum to expect. What a business model. Laughable listening to your CEO ON Biznews saying how EasyEquities has turned the corner and expect great things from them, how about looking after your local customers !!!
Gary Jansen
Gary Jansen
GJ
Gary J's updateReviewer Update
08 Oct 2024, 10:17I just want my funds to reflect !
GJ
Gary J's update08 Oct 2024, 10:17
Reviewer Update
I just want my funds to reflect !
GJ
Gary J's updateReviewer Update
08 Oct 2024, 10:35Kath Dela CruzClient Experience Team Leader
Lerato SekoeleClient Experience ChampionSenior Agent
Both individuals sent a mail from the help desk email, so a generic email address,‘can’t contact them directly to resolve issue.
Well this clients experience is awful.
Lerato SekoeleClient Experience ChampionSenior Agent
Both individuals sent a mail from the help desk email, so a generic email address,‘can’t contact them directly to resolve issue.
Well this clients experience is awful.
GJ
Gary J's update08 Oct 2024, 10:35
Reviewer Update
Kath Dela CruzClient Experience Team Leader
Lerato SekoeleClient Experience ChampionSenior Agent
Both individuals sent a mail from the help desk email, so a generic email address,‘can’t contact them directly to resolve issue.
Well this clients experience is awful.
Lerato SekoeleClient Experience ChampionSenior Agent
Both individuals sent a mail from the help desk email, so a generic email address,‘can’t contact them directly to resolve issue.
Well this clients experience is awful.