PATHETIC SERVICE

How it takes days to get your banking details verified, I have added my banking details manually for them to get verified, only to get a email that my banking details could not be verified, I need to reply with my bank statement or proof of account which I did, to date my banking details are not verified, I logged a ticket through their system but nothing has been done, what does 1 really have to do to get a service from easy equities. WHAT A PHATHETIC SERVICE